The Opportunity

At Trace, we believe that how we support our people matters. We’re looking for a Payroll and Benefits Administrator who brings a strong sense of care for people, a commitment to accuracy, and a mindset focused on continuous improvement.

Reporting to the Director, Human Resources, this role plays an important part in supporting our people and shaping their day-to-day experience at Trace. You’ll be a trusted resource for employees and leaders, ensuring payroll and benefits processes run smoothly while identifying opportunities to improve and modernize how we deliver these services as our company continues to grow.

This is an excellent opportunity for someone who enjoys building their career, is curious and motivated to keep learning, and takes pride in contributing to something bigger than their day-to-day responsibilities. Your work will directly support our people and help strengthen how we operate as a company.

Responsibilities

Payroll & Benefits Administration

• Process biweekly full-cycle payroll for hourly and salaried employees across multiple provinces and Trace divisions.
• Administer employee group benefits programs, including enrollments, changes, billing reconciliations, claims support, and terminations.
• Provide clear, timely support to employees and supervisors on payroll and benefits matters.

Employee Support and Experience

• Deliver timesheet, payroll, and benefits orientations to new employees.
• Support a positive employee experience through a responsive and service-oriented approach.
• Manage disability claims (STD/LTD) and liaise with providers, employees and supervisors throughout the process.
• Build trust with employees through clear communication, responsiveness, and follow-through

Compliance and Reporting

• Complete year end payroll processing activities and reporting requirements.
• Complete WCB premium reporting and related administration.
• Ensure compliance with payroll legislation, CRA requirements, provincial employment standards, and internal practices.

Process Improvement

• Identify opportunities to improve payroll and benefit processes
• Contribute to building more efficient, consistent and scalable ways of working.
• Support documentation and continuous improvement across payroll and benefits.
• Help enhance the overall employee experience through thoughtful improvements to payroll and benefits administration.

About You and Your Qualifications

• Payroll Compliance Practitioner (PCP) designation or equivalent payroll experience.
• Minimum 3 years full-cycle payroll experience.
• Experience with benefits administration and disability claims management.
• Experience processing payroll across multiple provinces, with a strong understanding of CRA requirements and provincial employment standards.
• Experience with WCB reporting and administration.
• Experience with Dayforce Payroll and Vantagepoint time-entry software is an asset.

Your Approach

• You genuinely care about people and approach your work with empathy, professionalism, and respect.
• You take pride in delivering accurate, high-quality work.
• You are organized and able to manage multiple priorities and deadlines.
• You communicate clearly and build trust through responsiveness and follow-through.
• You are curious and motivated to continuously improve how work gets done.
• You enjoy solving problems and finding better ways to support employees and the business.

Why Trace?

At Trace, you’ll have the opportunity to make a meaningful impact on employee experience while building your career in a company that values caring, collaboration, and continuous improvement.

We offer:

• A people-first culture where employees are genuinely valued and supported.
• A total rewards approach that recognizes more than just salary, with meaningful benefits, flexibility, and opportunities to grow.
• A culture grounded in positivity, empowerment, empathy, trust, and teamwork.
• The ability to “choose your own adventure” and grow your career in ways that align with your interests and strengths.
• Opportunities to contribute, improve processes, and make a real impact.
• A flexible employee ownership program where shareholders help shape the future of our business.

For further information or to apply:

Please visit traceassociates.ca/careers to submit your cover letter and resume and quote position number CAN-AB-CAL-0300-27.  We look forward to seeing your personality shine through in your cover letter.
We thank all those who apply; however, only those selected for interviews will be contacted. careers site.