Practice Area // IT Disaster Recovery

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Hi, I’m Barry Moore, Principal, Business Continuity and Technology Resilience at Trace Associates Inc. (Trace). At Trace, IT Disaster Recovery (ITDR) is a key solution within our Organizational Resilience practice, part of our broader Management Consulting services. Our work empowers organizations to prepare for, withstand, and recover from IT disruptions. This ensures our clients can protect the systems, data, and technology that keep their businesses running.

Technology is the backbone of modern organizations. Trace’s ITDR services help ensure critical systems can continue to operate or be quickly restored when faced with outages, cyber incidents, infrastructure failures, or natural disasters. We work with organizations across Canada to build practical, resilient, and scalable ITDR capabilities that safeguard operational continuity, minimizing disruptions and maximising our clients’ ability to continue offering services to their customers.

Strategic Planning and
Assessment

  • ITDR program assessments and gap analyses
  • Business impact assessments (technology focused)
  • Recovery strategy development aligned with business priorities
  • Risk identification and mitigation planning

Recovery Design and
Documentation

  • ITDR plans for systems, applications, and infrastructure
  • Data protection and backup architecture design
  • Recovery workflow mapping and process documentation
  • Integration with enterprise Business Continuity Management  programs

Technical Recovery
Advisory

  • Onpremises and cloud recovery strategy development
  • Backup and replication design and optimization
  • Network, server, and application recovery planning
  • ITDR runbook development for technology teams

Exercises, Validation
and Testing

  • Tabletop exercises for leadership, IT teams, and system owners
  • Functional and technical recovery exercises
  • Full-scale ITDR test planning, execution, and facilitation
  • Afteraction reporting and continuous improvement recommendations

Implementation and
Program Support

  • Technology resilience program development
  • Vendor and service provider coordination
  • Metrics, reporting, and program governance design
  • Training and education for technology and business teams

what our clients are saying

“We like Trace. We like Ron, we like Nick, and we like the relationships we’ve built on our projects with them. They have a suite of services that cover the ecological and environmental, and they have demonstrated that they understand what needs to be done, aren’t doing unnecessary work, and they make sure it gets done. Ron told me that the Trace motto is to 'consult better.' This motto is reflected in the service they provide.”

Clark | Qualico Communities

“I appreciate Trace’s candidness, honesty, and straightforwardness. The communication is strong, they are always professional, and they stay on point. They’re good at what they do and are always available when I need them.”

Confidential Client

“Trace provides a level of personal service that we don’t get from other companies. We get straightforward, open communication with Project Managers, including frequent touch-points. Trace always does what they say they are going to do.”

Neil Reid | Midstream Energy Client

“I choose Trace because of their expertise and clarity on what they will deliver, and my trust in them. We share similar values of honesty and communication. They’re very thoughtful in what they do and their expertise is very appreciated. Nothing they do or say leaves you scratching your head.”

Warn Franklin | works with Ron at Trace

“I value our relationship with Trace and can see it continuing into the future.  Having a third party come in to do environmental inspections is very helpful and gives added focus on areas that might otherwise be neglected due to the busy nature of the business. Trace's expertise in the Environmental Consultant field helps keep NorSask on a path of continuous improvement. We very much appreciate the proactive approach that Trace takes to meet our needs.”

Kelly | NorSask